Privacy Policy

Nuvoris Labs (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or purchase our products.

By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Name
Email address
Shipping and billing address
Order details and communications

Payment information is processed securely through third-party payment providers. We do not store complete credit card numbers.

B. Information Collected Automatically
When you visit the Site, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the Site
Referring URLs
Cookies and tracking technologies

C. Order and Account Information

Purchase history
Account preferences
Customer support inquiries

2. How We Use Your Information

We use your information to:

Process, fulfill, and ship orders
Provide customer support and respond to inquiries
Communicate regarding transactions, products, or updates
Improve website performance and user experience
Prevent fraud and enhance platform security
Comply with legal and regulatory obligations

We do not sell or rent your personal information.

3. Sharing of Information

We may share information only with trusted third parties that assist with business operations, including:

Payment processing providers
Shipping carriers and logistics partners
Website hosting and analytics services
Fraud prevention and security providers

We may also disclose information:

When required by law, subpoena, or legal process
To protect the rights, safety, or property of Nuvoris Labs or others
In the event of a merger, acquisition, restructuring, or business transfer

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable core website functionality
Analyze traffic and usage patterns
Improve customer experience

You may disable cookies through your browser settings; however, some features of the Site may not function properly.

5. Email & Marketing Communications

If you provide your email, we may send:

Transactional emails (order confirmations, shipping updates)
Customer service communications
Promotional messages (optional)

You may opt out of promotional emails at any time by clicking “unsubscribe” in the email or contacting us directly.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet or electronic storage is completely secure. By using the Site, you acknowledge and accept this risk.

7. Data Retention

We retain personal information only as long as necessary to:

Complete transactions
Provide customer support
Maintain business records
Comply with legal, tax, or regulatory requirements

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your data where legally permitted
Opt out of marketing communications

To submit a request, please contact us at:
support@nuvorislabs.com

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Site after changes constitutes acceptance of the updated Policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

13. Contact Information

For questions about this Privacy Policy or your personal information, please contact:

Nuvoris Labs
7700 Irvine Center Drive, Suite 800
Irvine, CA 92618

Email: support@nuvorislabs.com
Phone: 866-690-6774